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Consumer Confidence Report - General Information
Consumer Confidence Report – General Information
Q: What is a CCR?
A: The Consumer Confidence Report, or CCR, is an annual water
quality report that a community water system is required to provide
to its customers. The CCR contains information about substances
detected in your drinking water, possible sources of the substances,
potential health effects of the substances and other valuable
Q: When will I receive my Annual Water Quality Report (CCR)?
A: Community water systems are required to provide the CCR to
customers by July 1 of each year. The report contains water quality
information from the previous calendar year.
Q: I received a water quality report from my water system. Does
this report indicate there is something wrong with the water,
or that it’s unsafe?
A: Every Community Water System (CWS) is required by law to provide
its customers with a water quality report also known as a Consumer
Confidence Report (CCR). The CCR is a general overview of the
water quality. This report lists the regulated contaminants the
CWS detected in treated water and the level at which they were
found for the preceding calendar year.
For each detected contaminant, the report must contain the following
pieces of information in a table; maximum contaminant level goal
(MCLG), maximum contaminant level (MCL), level of contaminant
detected, likely contaminant source, and notation of any violation.
The Hotline can provide general information concerning the required
content for the CCR. Contact your local water system for specific
information about local water quality.
Q: What do MCL, MCLG and MRDL mean?
A: Each CCR should contain a section of definitions, which explains
what these terms mean. Below is a table of definitions.
Important Drinking Water Definitions
- MCLG: Maximum Contaminant Level Goal: The level of a contaminant
in drinking water below which there is no known or expected
risk to health. MCLGs allow for a margin of safety.
- MCL: Maximum Contaminant Level: The highest level of a contaminant
that is allowed in drinking water. MCLs are set as close to
the MCLGs as feasible using the best available treatment technology.
- TT: Treatment Technique: A required process intended to reduce
the level of a contaminant in drinking water.
AL: Action Level: The concentration of a contaminant which,
if exceeded, triggers treatment or other requirements which
a water system must follow.
- Variances and Exemptions: State or EPA permission not to meet
an MCL or a treatment technique under certain conditions.
- MRDLG: Maximum residual disinfection level goal. The level
of a drinking water disinfectant below which there is no known
or expected risk to health. MRDLGs do not reflect the benefits
of the use of disinfectants to control microbial contaminants.
- MRDL: Maximum residual disinfectant level. The highest level
of a disinfectant allowed in drinking water. There is convincing
evidence that addition of a disinfectant is necessary for control
of microbial contaminants.
- MNR: Monitored Not Regulated
- MPL: State Assigned Maximum Permissible Level
Cryptosporidium / Immunocompromised
Q: Why did my CCR contain information on cryptosporidium? What
can I do if I am immunocompromised?
A: A section concerning cryptosporidium and other microbial contaminants
is required in all CCRs to provide information for immunocompromised
persons such as individuals with cancer undergoing chemotherapy,
persons who have undergone organ transplants, people with HIV/AIDS
or other immune system disorders, some elderly, and infants. The
section does not indicate the presence of cryptosporidium in drinking
water. A guidance document developed jointly by EPA and CDC for
people who may be immunocompromised is available online at www.epa.gov/safewater/crypto.html.
This guidance provides important information for immunocompromised
individuals. You can order hard copies of this guidance through
the SDW Hotline.
Q: Does my public water system treat the water for cryptosporidium?
A: Contact your water system to inquire about its cryptosporidium
Q: What the health effects are associated with cryptosporidium?
A: Cryptosporidium can cause gastrointestinal illness (e.g.,
diarrhea, vomiting, cramps). Other health effects information
concerning cryptosporidium is available online at www.epa.gov/safewater/crypto.html.
Q: Is there a safe level of lead in drinking water for children?
A: EPA has set the maximum contaminant level goal for lead at
zero because lead is a toxic metal that can be harmful to human
health even at low exposure levels, it is persistent, and it can
bioaccumulate in the body over time. The Center for Disease Control
and Prevention recommends intervention when the level of lead
in a child's blood is 10 micrograms per deciliter or greater.
It is important to recognize all the ways a child can be exposed
to lead. Children are exposed to lead in paint, dust, soil, air,
and food, as well as drinking water. Therefore, the amount of
lead a child can be exposed to in drinking water before exceeding
the recommended blood level depends upon the amount of lead coming
from these other sources. Young children, infants, and fetuses
are particularly vulnerable to lead because the physical and behavioral
effects of lead occur at lower exposure levels in children than
in adults. A dose of lead that would have little affect on an
adult can have a significant affect on a child. In children, low
levels of exposure have been linked to damage to the central and
peripheral nervous system, learning disabilities, shorter stature,
impaired hearing, and impaired formation and function of blood
Q: Why does the current CCR contain results from previous calendar
A: Federal regulations require that if a system is allowed to
monitor for regulated contaminants less often than once a year,
the table must include the date and results of the most recent
sampling. Thus, the report may reflect the date and result of
the last samples taken.
Safe Drinking Water Hotline
Q: Why is the Safe Drinking Water Hotline's 800 number listed
in the report if the Hotline cannot provide local water quality
A: Systems are required to provide a name and telephone contact
at the water system who can answer questions about the report.
In addition, a toll free number for EPA's Safe Drinking Water
Hotline is provided to offer another source of information at
no cost to the customer. The Hotline provides general information
about CCRs and other safe drinking water issues. Hotline staff
can also direct callers to sources for additional information,
and can assist people in understanding the purpose and language
of the CCRs.
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